How do I clean it properly?
The vermilionchamber Vibrator is easy to clean with these steps:
Cleaning Method:
- Use warm water and mild soap or toy cleaner
- Gently wash the silicone surface
- Since it's IPX6 waterproof, you can safely rinse it under running water
- Pat dry with a clean towel
Care Tips:
- Clean before and after each use
What cleaners to avoid?
To protect the silicone material of the Vermilionchamber vibrator, please avoid using the following types of cleaners:
Avoid using the following cleaners:
Alcohol-based products will dry out and damage the silicone.
Bleach or strong chemicals – may cause discoloration or damage.
Oil-based soaps or lubricants – will break down the silicone over time.
Abrasive cleaners or scrubbers may cause micro-tears.
Scented soap – fragrances may irritate sensitive skin.
Safety options:
Mild, unscented soap and warm water
Dedicated toy cleaner
Mild antibacterial soap
The care instructions clearly state "wash with water," so please stick to a gentle, water-based cleaning method to maintain the toy's quality and safety.
How to store?
It is recommended to store the product in a dry, well-ventilated environment away from direct sunlight. Clean and dry completely before storage to extend the material's lifespan. Avoid prolonged contact with other silicone products to prevent material interactions.
Is it suitable for beginners?
The device offers multiple vibration levels adjustable from low to high. The low level is suitable for first-time users, while the high level is for those seeking a more intense stimulation. The operation is simple, the button layout is clear, and it's easy to use overall.
The product comes in various sizes; beginners are advised to use the smaller model.
Is the product suitable for both solo and partner use?
Our store offers multiple products designed for various scenarios, suitable for independent use or integration into partner interactions. Different angles and multiple output modes allow it to adapt to various preferences and triggering methods.
We will indicate the usage scenarios on the product details page to help you choose.
Is it easy to carry? Is it suitable for travel?
All our products are easy to carry; the heaviest weighs less than 0.5kg.
The stable structure prevents accidental activation and makes it suitable for carrying in a travel bag.
How do the vibration intensity and modes of this device perform?
The device features multiple built-in vibration modes, allowing for continuous adjustment from low to high frequencies. The motor output is stable, suitable for people with different sensitivities and stimulation needs. Mode switching is rapid, and the operation is continuous and does not easily decay.
How is the noise level?
The device uses a noise-canceling drive system, maintaining a low noise level at standard operating settings, minimizing disturbance to the surrounding environment. Suitable for everyday home environments or scenarios requiring greater privacy.
Can it be used in the shower?
Vermilionchamber products come in various waterproof ratings, and not all products are safe to use in the shower.
Whether a product is safe for showering will be clearly stated on the product description page as "Suitable for use in bathtubs and bathrooms," so you can enjoy your shower with peace of mind. If you cannot find this information, please contact customer service.
Can I use it while charging?
For safety reasons, the device does not support simultaneous charging and use. Please ensure the product is disconnected from the charging cable and fully charged before use.
Can devices with magnetic charging ports get wet?
The device has a corresponding waterproof rating (e.g., IPX6/IPX7) when the charging port is off and the product is in normal use, and can be used briefly in washing or underwater environments.
However, please note:
Do not allow the device to come into contact with water while charging;
Before cleaning, ensure the device is turned off and the charging port is completely dry;
It is not recommended to immerse the magnetic contacts in water for extended periods, as this may affect the conductivity and lifespan of the interface.
Following these recommendations will ensure the device maintains good performance and extends its lifespan.
What is the battery lifespan?
Under proper charging and usage conditions, the battery can maintain stable performance and meet long-term usage needs.
How long does it last on a single charge?
Battery life varies depending on the vibration mode and intensity, but it typically lasts for more than 10 hours.
Is charging convenient? Is the charging speed fast?
Yes, it is convenient. The product features a user-friendly charging design, and the charging port is easy to use. It charges quickly, and you usually don't have to wait long to use it again.
What are the charging methods? Is it convenient?
The device supports USB magnetic charging / Type-C charging (depending on your product).
Connection is simple; it can be charged via computer, power bank, or adapter.
Will it lose power if left unattended for a long time?
The device has good battery retention, but it is recommended to recharge it every 1–2 months if it is not used for an extended period of time to ensure optimal battery condition.
Will it get hot during use?
The product features a temperature control protection design and will not overheat abnormally within normal operating range.
Some products have a heating function; please pay attention when purchasing.
Will the packaging reveal the contents?
All orders are packaged in unmarked, neutral packaging with no external information regarding product name, function, or category. The packaging materials are sturdy and ensure the contents remain invisible during transport.
Will the package display the store name or product category?
The shipping label only displays essential shipping information and does not include store names, brand logos, or product categories. The entire delivery process strictly adheres to privacy protection regulations.
How long does it take for my order to ship?
Picking and shipping are typically completed within 24–48 hours after order confirmation (excluding holidays).
How long does international shipping take?
Global shipping times generally range from 7 to 15 business days, depending on the destination region. The exact timeframe depends on local customs clearance and carrier processing speed.
Can I track my order?
A tracking number will be provided after your order is shipped. You can click "Order Tracking" at the bottom of the website to view the shipping progress in real time.
What is the product made of? Is it safe?
Most of the products are made of silicone (for soft parts that come into contact with the body) or ABS material (for the outer shell and other parts of the product), which are safe for the human body and do not contain harmful substances such as phthalates. All materials have passed safety standard testing and are suitable for direct skin contact.
Is it normal for the product to have an odor?
New silicone products may have a slight material odor when first opened. This is a normal phenomenon caused by the high-temperature vulcanization process during production. The odor will dissipate naturally by placing the product in a well-ventilated area and will not affect its safety.
What should I pay attention to when using it for the first time?
Recommendations before first use:
Complete thorough cleaning and drying.
Familiarize yourself with the button layout and mode switching.
Avoid using while charging.
Start with a low-intensity setting to get used to the vibration.
Do I need to use lubricant?
If you experience dryness, it is recommended to use a water-based lubricant and condoms to improve comfort. Avoid using silicone-based or oil-based lubricants, as these may affect the lifespan and surface properties of the silicone material.
What should I do if I receive damaged goods?
there is damage during transportation or malfunction, please contact customer service within a specified time after receiving the goods. Provide your order number and photos of the damage, and we will arrange for a replacement or reshipment.
Can I get a refund or return?
Due to the safety attributes of personal care products, opened products are generally not eligible for return. However, if the product is unopened or has a quality issue, a refund or replacement will be offered according to our after-sales policy.
Ask Us Anything
Have a question about cleaning, materials, or how to use our products? Our experts will answer it for you.